Real-Time Notifications
Run Your Business Real-Time With RemoteDesk
RemoteDesk’s AI-enabled technology automatically detects and records compliance infractions of a remote agent. It helps businesses get real-time alerts/notification via email and SMS. These notifications not only help supervisors get violation updates but keeps them alerted for remediation, tech support, and access suspension.
What Kind Of Policy Violation Does RemoteDesk Detect?
RemoteDesk is the most advanced automated technology that detects and sends instant behavior alert notifications and patterns of misconduct to the managers.
Alerts that the manager receives on their dashboard:
- Mobile camera detection
- Multiple people around the user
- When the user leaves the session/When the screen is left idle
- Imposter violation
FOR CORPORATE
FOR CALL CENTERS
FOR LAW FIRMS
RemoteDesk empowers institutions to adopt a remote-friendly work environment. Managers can track employee work time and imbibe a sense of accountability.
With RemoteDesk, contact centers can effectively manage their remote workforce with real-time monitoring. Detailed logs can help optimize sales
Through RemoteDesk, remote attorneys can assess cases, manage digital content, share documents, collect and encrypt sensitive data without the constraints of location.
RemoteDesk Real-Time Notifications Features:
Prohibited Devices
RemoteDesk can detect the use of prohibited items such as mobile phones and cameras. Learn more
Identity Verification
RemoteDesk is the only automated monitoring solution that continuously secures the identities of remote agents. Learn more
Desktop Screencapture
Monitoring desktop activity is possible by way of intermittent desktop screenshots. Learn more
Productivity Analysis
RemoteDesk’s time tracking tool allows you to access reports that record an agent’s productive and unproductive hours. Learn more
Stealth App Detection
RemoteDesk’s desktop monitoring ability helps scan and detect unauthorized apps like spyware, malware, viruses. Learn more
Url Tracking
RemoteDesk tracks applications, links, and browsers visited by a remote agent during a session. Learn more
