Webcam Monitoring
RemoteDesk uses webcam monitoring to recreate a secure office environment
RemoteDesk’s automated system helps management achieve an office-like environment through continuous webcam monitoring to secure employee identity and ensure productivity in a remote workspace.
What remote agents should do:
- Have a webcam or an integrated camera connected to their computers.
- Agents should ensure their faces are clearly visible, and the room is well-lit throughout their monitoring session.
RemoteDesk's webcam monitoring feature helps:
- Detect imposter violations
- Mobile camera detection
- Record facial suspicion: Expressions, gestures, or behavior of a remote agent.
- Multiple people around the agent
- Suspicious background motion
FOR CORPORATE
FOR CALL CENTERS
FOR LAW FIRMS
RemoteDesk empowers institutions to adopt a remote-friendly work environment. Managers can track employee work time and imbibe a sense of accountability.
With RemoteDesk, contact centers can effectively manage their remote workforce with real-time monitoring. Detailed logs can help optimize sales
Through RemoteDesk, remote attorneys can assess cases, manage digital content, share documents, collect and encrypt sensitive data without the constraints of location.
RemoteDesk Webcam Monitoring Features:
Prohibited Devices
RemoteDesk can detect the use of prohibited items such as mobile phones and cameras. Learn more
Identity Verification
RemoteDesk is the only automated monitoring solution that continuously secures the identities of remote agents. Learn more
Desktop Screencapture
Monitoring desktop activity is possible by way of intermittent desktop screenshots. Learn more
Productivity Analysis
RemoteDesk’s time tracking tool allows you to access reports that record an agent’s productive and unproductive hours. Learn more
Stealth App Detection
RemoteDesk’s desktop monitoring ability helps scan and detect unauthorized apps like spyware, malware, viruses. Learn more
RemoteDesk: Ensures an office-like environment
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