Learn how to navigate employee monitoring and engagement in a remote work environment

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Employee monitoring is an empowering method to boost workforce efficiency by offering better visibility into not just when people are working, but also how they are working, whether your workforce is remote, hybrid, or office-first. Supervising employees is a type of activity monitoring that helps organisations for a number of purposes, including assisting in the prevention and detection of costly data breaches, increasing employee engagement, and optimizing unproductive workflows.

Employee monitoring while working remotely

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Modern employee monitoring systems have recently demonstrated increased possibilities for complete workforce analytics and employee productivity coaching options. These cutting-edge solutions enable firms to improve employee performance, increase employee engagement, and minimize process inefficiencies.

Organizations can boost worker productivity and profitability by monitoring and analyzing employee work behavior. Employee monitoring and workforce activity data acquired using this approach may be examined to discover trends, patterns, and correlations across teams, groups, and departments in order to get insight into business processes and how to improve them. This data covers program usage, time spent on unproductive tasks, and the time of day when each employee is most productive. Employee monitoring software provides businesses with a comprehensive view of how work is done in and out of the office, contextualizing worker activity data and giving insights for employers and employees alike to increase personal, team, and corporate productivity.

TYPES OF EMPLOYEE MONITORING:

1. VIDEO SURVEILLANCE:

One of the most prevalent methods of monitoring is video surveillance. It, however, employs for security considerations rather than for genuine staff monitoring. According to several surveys, the majority of businesses use video monitoring to deter theft, aggression, and damage. There are also a tiny number of businesses that utilise video to track employee location, real-time activities, and productivity because it is nearly hard to do so in most sectors.

2. WEB AND APPLICATION ACTIVITY MONITORING:

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To guarantee the safety and appropriate usage of workplace computers and mobile devices, web and app activity monitoring solutions are utilised. Organizations also employ a firewall or router to check incoming and outgoing traffic, as well as email addresses, on their networks. Essentially, these systems can detect harmful data, compromised PCs, and mobile devices, as well as any questionable network behaviors. You may even track and manage who has access to which files, as well as keep a history of it. It all depends on the monitoring program you choose. You can also view who on the network has changed or downloaded documents.

3. EMAIL MONITORING:

Emails sent or received via a corporate email account are almost never deemed private. Organizations utilise email hosting services such as G Suite, and they frequently have admin access to monitor emails. Employee email monitoring also helps them to screen spam emails before they reach the inbox of the employees. This is an excellent approach to save bandwidth and reduce security threats, but businesses should be aware that certain emails may appear to be spam when they aren’t. That’s why these filtered communications should be double-checked from time to time to ensure that a client’s emails don’t wind up in spam.

4. KEYLOGGING:

Benefits of Increased Productivity

Keylogging, often known as keystroke logging, is a method of recording the keys pressed on a keyboard in sequence. These apps can also take screenshots when predetermined keywords are entered.  However, there are also significant disadvantages to keystroke tracking. Some believe it infringes on employee privacy. It’s also helps detect malevolent activities in a remote work environment.

5. EMPLOYEE MONITORING SOFTWARE:

Finally, but certainly not least, there is staff tracking software. Staff monitoring software aids in the increase of employee productivity. Nowadays, there are a plethora of employee monitoring programmes accessible, each with its own set of functions. Time tracking is one of the most fundamental elements of employee monitoring software, however more comprehensive solutions like RemoteDesk include capabilities like screenshots, identity verification, app and website usage, idle time tracking activities, and so on. This form of monitoring software is getting more common as contemporary technology advances, and for good reason! It aids companies in increasing productivity, better managing time and projects, and improving overall organisational performance.

HOW TO PICK THE BEST EMPLOYEE MONITORING SOFTWARE:

Before you go out and spend a lot of time shopping, make a list of the qualities your firm need. It should be containing features like:

  •        WEBSITE BLOCKING
  •       REAL TIME MONITORING
  •       KEYLOGGING
  •       TIME SPENT ON UNPRODUCTIVE ACTIVITIES
  •       DATA BREACH PREVENTION
  •       SCREENSHOT CAPTURES
  •       ACTIVITY TRACKING

 

Another important factor to examine is how the system works. The majority of them fall into one of two categories: user input or always on/scheduled. Some labor management software allows employees to keep track of their own tasks. They record when they start, halt, or pause the project using an application. This is the only time that all of the data is collected. Others collect data as long as the computer is turned on, giving staff the flexibility to work without worrying about checking in. Typically, an administrator will be able to arrange this recording. It’s useful if you simply want to track during working hours. The benefit of this form of tracking is that it produces unbiased data. Without human input, you’re left with merely facts that can’t be changed.

PROS AND CONS OF EMPLOYEE MONITORING

PROS OF EMPLOYEE MONITORING:

1. EFFECTIVE MANAGEMENT:

Data-driven insights will help you construct a more efficient workforce by identifying your employees’ strengths and flaws. Seeing where individuals struggle and where they excel offers you the ability to more effectively distribute duties. Matching your team members’ abilities and skills to the proper assignment is critical and allows them to perform their best work! It’s just as crucial to recognise team members’ flaws. Employee monitoring solutions that focus on behaviour data can help you pinpoint which members of your team require more training or coaching. You can notice that someone is taking an exceptionally lengthy time to complete an assignment. Make contact with them. Check to see whether they know how to use their tools, and if they don’t, schedule a training session. Investing in your workers’ professional development is one method to boost team engagement and satisfaction.

2. TEAM PERFORMANCE:

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Employee monitoring software allows you to view what employees do during their workdays, as well as how they collaborate. With this knowledge, you can build stronger teams that can increase their overall performance. You may also gain a better understanding of your workers’ talents and shortcomings by assigning tasks to optimise the former while minimising the latter. As a result, more balanced teams are able to generate higher-quality work faster. All of this knowledge is beneficial to your employees as well. Nobody wants to work with someone who refuses to do their job, shirks their obligations, or is difficult to communicate with.

3. PRODUCTIVITY:

Monitoring your staff can help them work more efficiently. Humans boost their performance when they have an audience, according to scientific studies. Employees enhanced their productivity when they knew their bosses were watching them, according to research looking at the usage of IT monitoring tools. Essentially, keeping an eye on your staff may help you save money. By providing prizes and incentives, you may increase the value of monitoring. Employees stay motivated with well-structured incentive schemes, which encourage them to enhance their performance.

4. INCREASED SECURITY:

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Finally, employee monitoring may assist secure your employees while also improving your cybersecurity. Your clients and customers are subject to a variety of risks, but your staff and their personal information are also at risk. You may discover dangers that your staff miss, be warned when someone accesses data or information they shouldn’t, and spot various forms of suspicious or malicious behaviour from both internal and external sources using a monitoring tool.

CONS OF EMPLOYEE MONITORING:

1. DISTRUST:

When it comes to employee surveillance, there are ethical considerations, especially when it comes to workplace morale. Employees may believe you are invading their privacy or that you lack respect for or confidence in them. This can lead to animosity, a loss of faith in you, and a drop in staff morale. Employees that are disengaged are not only less productive, but they are also more likely to leave your company. High turnover may hurt your company’s financial line, add stress to your existing employees, and tarnish your company’s reputation among potential prospects and applications. In other words, if you’re not cautious, monitoring may have the exact opposite impact you planned for.

2. COST IN TIME AND RESOURCES:

Employee monitoring involves time and money. You’ll need to conduct research to locate the best monitoring tools, draught a new policy, and then put it into action in your company. After you’ve set up the system, you’ll need to focus on fine-tuning your tracking and management procedures to get the most out of it. You’ll also have to go through all of the data you collect, which is especially important if you want to utilise it to better your firm. Spending time, money, and energy on employee monitoring may divert your focus away from more important duties or initiatives. There may be a lasting shift in your workflow depending on the tools you use and how involved you are.

3. LEGAL IMPLICATIONS AND RISKS:

Even if local monitoring rules are followed, it’s possible to over-monitor your personnel, which has its own set of problems. You may get access to personal employee information, such as private messages, medical data, and sensitive financial information, if you watch too closely. You are then in charge of safeguarding those critical bits of data and information. If you don’t, and the information is leaked, you risk damaging your company’s image among potential workers and clients, as well as facing legal action. However, each state has its own employee monitoring regulations, which may be more stringent than the ECPA (Electronic Communications Privacy Act of 1986). You must ensure that you are in compliance with all federal, state, and local monitoring regulations before installing any monitoring solutions.

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Employee productivity tracking, we think, can assist any business enhance operations when done cooperatively and openly. Employees, team leaders, managers, and C-suite executives all benefit from workforce analytics, which comes from employee monitoring technologies.

Conclusion:

Managers and team leaders now require a different strategy, one that focuses on providing insights that may assist enhance worker efficiency and encourage healthy employee habits. To provide an accurate picture of user activity, processes, and behaviours, these employee monitoring solutions must be able to collect metrics that go beyond hours spent in front of the screen. The ability to track how and when work finishes allows you to have a better understanding of staff productivity, focus time, cooperation, multitasking or context switching behaviours, burnout risk, and more. These measures are far more valuable than merely counting the amount of time spent staring at a screen.

RemoteDesk delivers employee engagement, compliance enforcement, while providing clear transparency, accountability & risk management.