Monitor your remote employees while maintaining their trust

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Do you have a complete image of what your staff is doing during the workday? Employee monitoring encompasses using a variety of workplace monitoring techniques to acquire information on employees’ activities and whereabouts. Employers keep tabs on their workers to increase productivity and preserve business resources. The fundamental goal is to prevent inappropriate conduct from occurring in the first place. If that effort fails, restrict it before it has a detrimental impact on the firm. 

Employee monitoring software

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According to a survey conducted by International Data Corp (IDC), 30-40% of employee Internet access time has no link to work. Other figures include: 21-31 percent of employees sending emails outside the company network revealing sensitive information such as intellectual property or trade secrets. Not only this, 60 percent of all internet transactions took place during work hours. Internet monitoring, which involves observing employees’ online surfing, email, instant messaging, and participation on social networking sites, comprises keystroke logging, wiretapping, GPS tracking, and Internet monitoring.

Maintaining employee monitoring ethics is critical, especially during the uncertain days of COVID-19. While employee monitoring is an efficient method of managing remote workers, it comes with a number of ethical and legal problems. This is why it’s critical to understand employee monitoring ethics. It empowers companies to  monitor their employees in a legal and ethically acceptable manner. Employee monitoring is watching your employees’ actions through technologies like video surveillance, computer monitoring, and so on. On the other hand, employee monitoring ethics allow an employer to understand exactly how they may monitor their workers and their work without breaching their privacy. Employers may create a transparent employee monitoring system that establishes a safe and productive workplace by following employee monitoring ethics. If the employee monitoring procedure is not done appropriately, there is always the risk of criticism, ethical issues, and even legal penalties. 

MAJOR CONSEQUENCES OF EMPLOYEE MONITORING:

There must be complete confidence and transparency between the employee and the company when it comes to employee monitoring. When deploying employee monitoring tools, it’s also critical that employees have the option to provide their complete agreement to be observed freely. If these conditions aren’t met, employee monitoring will have severe repercussions.

1. REDUCES EMPLOYEE TRUST AND MORALS:

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Employee monitoring, particularly without their agreement, can breed resentment and lack of trust in the workplace. Acts like monitoring personal emails or messages outside of work-related concerns can potentially cause severe conflict between employees and their employers. When employees learn that their bosses are snooping on them, it may negatively influence their work behavior, productivity, and performance.

2. BREACH OF PERSONAL AND PRIVATE DATA:

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Employee monitoring and the practices that go together with it are viewed by most employees as a personal privacy violation, making them feel highly uncomfortable and unhappy. Constant monitoring of workers’ computer activity during work hours can spill over into off-work hours, leading to significant worry. Monitoring and watching employees without their agreement is unethical. Not only that, but monitoring employees without their knowledge or consent is a significant legal issue. Monitoring employees without their knowledge or agreement will result in a breach of trust between them and their employer and leads to a breach of privacy and personal data.

THINGS YOU SHOULD KNOW ABOUT EMPLOYEE MONITORING:

There are several reasons for a firm to begin utilizing monitoring software to watch their employees’ habits and actions. Perhaps you want to increase productivity by reducing distractions or just want to know where your company’s time and money are going. Whatever your objective is, you should know a few things before you start monitoring your staff.  It helps you ensure that you do it correctly and get the most out of it.

1. LIMIT DISTRACTIONS:

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One of the most significant advantages of employee monitoring is its capacity to boost worker productivity by reducing possible distractions. It’s easy to recognize when employees waste time on activities that aren’t connected to work and observe how long they spend on these diversions using monitoring software. You may then either ban access to these distractions or instruct your staff to avoid engaging in these disruptions at work. It may come as a surprise to learn how frequently workers watch humorous kitten videos or check their email.

2. REALLOCATE RESOURCES:

Employee monitoring software keeps track of where time and resources are spent, making it possible to determine how resources can be allocated for better results. For example, if your staff focuses and puts effort into one assignment that isn’t as vital as another activity, you can gauge his overall performance through his activity reports. 

3. DETECT HACKERS:

Employee monitoring software has several benefits, one of which is cybersecurity. It’s feasible to detect when an outsider has hacked a user’s account by watching their activity. An employee, for example, may start viewing critical information from their account in the middle of the night, when they should be resting at home. This might be an indication that there might be a risk of potential hacking. 

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Remotedesk provides real-time alerts to a company’s supervisor in case of any suspicious activity, ensuring a clean and secure environment. It not only prevents data threats but also provides work-from-home compliance. 

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  1. The software outlines specific configurations like data copy/paste attempts, printing, external hard drives, multiple monitors, etc. 
  2. Prevents the risk of data theft/loss through snooping, screen capture, or mobile snapshots. 
  3. Detects and reports the use of stealth apps, virtual machines, and other spyware and malware.

4. DISCOVER PROBLEMS:

Because employee monitoring software allows you to watch how long employees spend on different activities, you can find out what they’re having the most trouble with and assist them in these areas. Perhaps they require assistance in solving an issue, or they are better suited to a different activity entirely. Employee monitoring helps you identify and mitigate these issues, making your staff more efficient. 

5. PREVENT UNAUTHORISED ACCESS:

Employee monitoring can also assist in tightening security by keeping track of who has access to what. Employee monitoring software can help you detect when a user accesses data they aren’t allowed to. Whether intentionally or by mistake, so you can investigate and determine if it is done with malicious intent. You may help protect your sensitive data against insider risks, such as a rogue employee, by doing so.

6. EXPLAIN THE BENEFITS TO EMPLOYEES:

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Before adopting employee monitoring, it’s critical to make sure your staff understands what’s going on. Because many workers are skeptical of monitoring software, highlighting the benefits and the objectives you intend to achieve can help the process go much more smoothly. Employees are more likely to warm up to the notion of being observed. At the same time, they work if they better understand how things like monitoring software may benefit both themselves and the organization. 

7. ADHERE TO THE LAW:

It’s critical to ensure that you don’t breach any laws in the process of establishing employee monitoring. Although regulations vary by country and state. The basic guideline is that you should never monitor your workers’ devices unless they have granted you written authorization. Similarly, monitoring employees outside of working hours is frequently against the law.

While you should always check the regulations in your local jurisdiction, if you want to be safe, you should notify your workers that you would be monitoring them and obtain their written consent. In most situations, this will provide you the legal authority to monitor them. However, various regulations will apply depending on where you live. So, you should always check these laws before adopting any employee monitoring.

Conclusion:

Your most precious assets are your staff, no doubt about it. Others lack the institutional knowledge and abilities that they have. You’ve put time and money into them, and replacing them is too expensive. It’s not only right to treat people with respect; it’s also necessary for a company’s retention efforts. In this atmosphere, if your firm decides to go forward with monitoring software, keep in mind that you don’t infringe on their privacy.   

Remotedesk delivers employee engagement, compliance enforcement, while providing clear transparency, accountability & risk management.

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