The role of workplace intelligence in the age of remote work

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If you are working on something exciting that you really care about, you don’t have to be pushed. The vision pulls you.
~ Steve Jobs

How workplace intelligence drives growth in businesses

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Workplace intelligence is the ability to create a better work environment that leads to measurable business outcomes. Not only this, it plays a significant role for your organization also. Emotional intelligence is a vital employee in its basic form; workplace intelligence (wq) is for working teams and firms.  While most business executives recognize the value of emotional intelligence, the phrase “workplace intelligence” is less known. On the other hand, understanding workplace intelligence may make the difference between having an ordinary organization persecute by poor morale and high turnover rates and having a culture and environment that characterizes a wonderful place to work.

Just as we aim to recruit top-quality workers with high emotional intelligence, we develop teams that demonstrate a high level of workplace intelligence together. Workplace intelligence assists businesses in balancing organizational and employee growth. We’ve seen through our work that if an organization grows while workers’ growth is compromised, the workplace becomes an unwelcoming—or worse—place to be. If people expand but the company stays the same size, the workplace takes on a country club vibe, and outcomes take a second seat to a nice but ineffective culture.”

The age of remote work

Employee productivity - a key to your business performance

Remote work may strain our emotions, push our brains, and put our patience to the test. Emotional intelligence is required for us to make smart judgments under these challenging conditions. Business executives were forced to learn how to encourage and engage with their teams online this year. More of the same will occur in the coming years. To successfully lead, we must be self-aware and identify, comprehend, and control our own emotions in order to effectively impact others’ emotions. Giving and receiving criticism, dealing with difficult relationships, and learning to behave in resource-constrained settings are all part of emotional intelligence. Meeting deadlines, managing change, and coping with setbacks, are all part of it. The race to launch new technology, goods, or services is a race to the bottom if the firm does not nurture human potential.

Human potential is infinite, even when surrounded by technology; it is individuals that fuel every company’s ambition to stay not just relevant, but also recognized as creative. After all, the more leaders concentrate on the most important aspects of workplace intelligence, the more timely and successful the solutions they and their cross-functional teams establish. Workplace Intelligence emphasizes business leadership from a human perspective.



Social intelligence is the capacity to communicate and form connections with empathy and assertiveness. It is the result of self-awareness and good emotional management. It is not the same as emotional intelligence, despite the fact that they are closely linked.


Importance of emotional intelligence in the workplace

Every business frequently uses the terms climate and culture interchangeably. The literature, on the other hand, distinguishes these intertwined notions in crucial ways. Climate refers to a group’s or organizations’ shared views, whereas culture refers to how individuals feel about the organization as well as the ideas, values, and assumptions that create identity and establish behavioral norms.


Transformational leadership is a management style that encourages, inspires, and motivates workers to innovate and generate change in order to help the organization grow and determine its future success. This is done through executives leading by example with a strong sense of company culture, employee ownership, and workplace freedom. Transformational leaders can inspire and encourage their teams without micromanaging; instead, they allow their workers to make decisions in their areas of responsibility.


Employee engagement is a major talent issue that many businesses are dealing with nowadays. However, many businesses do not devote enough resources to employee engagement. Organizations have seen benefits from focusing on employee engagement, including enhanced staff recruitment, retention, productivity, and customer service. Workplaces are rapidly changing. Challenges include demographic shifts, the development of new technologies and digitalization, and increased skill needs. Instead, consider how to gradually alter the work environment in order to achieve a long-term, maybe even organic, increase in employee engagement.


It simplifies things. A purpose-driven organization is one that focuses on and understands its fundamental mission. Because actions that are connected with the purpose must win, being committed in this way may make goal setting simpler and challenging decisions clearer.


Humans are sociable animals that thrive on interaction with others, whether at home or at work. Even those of us who prefer isolation want a sense of belonging. Executives understand that they want their workers to feel happy and included at work, but their efforts to create such a community might come across as forced or even fake. Building a sense of community is especially crucial for a business that wants to succeed in the Social Age. Workplace community is a spontaneous, honest representation of a company’s beliefs and internal connections. People sometimes mix up workplace culture with community, although the two are quite distinct. The concept of community is more grassroots. A workforce’s community reflects the values of the people that make up that workforce, and that workforce’s community develops and evolves through time.


The Optimistic Workplace is a comprehensive approach to balancing personal goals with professional achievement. Most business theories have been about putting one’s nose to the grindstone in an ever-increasingly pressure-filled and competitive workforce. Get the job done, no matter what it takes has become our daily mantra. Is placing greater pressure on everyone, on the other hand, the best approach to boost productivity? Is working in a high-stress environment a hallmark of a successful company? According to The Optimistic Workplace, our best work is the result of a good work environment. Explore personal and organizational purpose—and align them for amazing results. Overcome resistance and skepticism from corporate managers pressed for results. Boost your emotional motivation. Assist your colleagues in attaining enlightenment in their job.


How to improve emotional intelligence in the workplace

Understanding the core of inadequate emotional intelligence is equally important: destructive language that pulls people down rather than supporting their growth and capacity to flourish. To avoid this, learn to recognize and avoid language that makes you appear more like a dictator than a leader.

  • Eliminate the word I.
  • Take responsibilities
  • Be inclusive
  • Create a positive work environment as all are working from home
  • Working remotely will be an advantage, make a proper timetable


Why is emotional intelligence such a desired ability in the workplace? According to one research of recruiting managers, over 75% of respondents said they valued an employee’s emotional intelligence (EQ) more than their (IQ). Emotional intelligence is widely acknowledged as beneficial talents that may assist enhance professional communication, management, problem-solving, and relationships. It’s also a talent that, according to studies, can be enhanced via training and practice.

  • Improve your decision-making and problem-solving skills.
  • Maintain your composure under pressure.
  • Resolve disagreements
  • Have a better sense of empathy
  • Listen to constructive criticism, think about it, then reply.

While some people are born with emotional abilities, there are techniques that anybody can do to increase their capacity to comprehend and rationalize emotions. This is especially useful in the workplace, where interpersonal understanding, cooperation, and communication are frequently relied upon in relationships and commercial choices.


Artificial intelligence (AI) has crept into both our personal and professional life quietly but steadily. There are a lot of pessimistic forecasts about AI and how robots will take human employment. But it isn’t going to happen. Some occupations will be lost as a result of AI, while others will be created.

The role of AI in business

Artificial intelligence boosts staff productivity. One of the advantages of AI for business is that it automates repetitive activities throughout a company. It frees up workers to focus on innovative ideas, difficult problem solving, and high-impact work. For teams who have daily, direct encounters with consumers and rely on rapid, accurate, and responsive customer service, AI-operated chatbots have become a requirement.

Without data, it is hard to run a competitive firm. Much if you do get it, finding someone to digest all of that data and give useful insights is even more difficult. In today’s economy, good data scientists are nearly difficult to come by. However, one of the advantages of AI is that it may assist businesses in deciphering their data and gaining useful insights without the need for a data scientist on staff.

The future of remote work with RemoteDesk

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Although many employees have found remote work to be difficult and isolated, it also allows more flexibility. It gives employees greater freedom, allowing them to take control of their work surroundings, and makes logistical challenges like business travel more bearable. Employees have unparalleled access to digital communication and collaboration tools, and Covid-19 has compelled businesses to embrace these technology far sooner than they would otherwise. Despite all of the benefits of remote work, employers must realize that certain employees will thrive in this environment while others will struggle.

Managers and coworkers with high levels of emotional intelligence have to recognize employees who require assistance and provide it in a way that does not make them feel threatened. Working from home, especially during current crisis, will provide a slew of new problems, including family duties, which must be met with as much sensitivity and agility as possible.

While emails isn’t going away anytime soon, managers with high EI understand that seeing a colleague’s face — even if it’s on a computer — may help reduce feelings of alienation and bring people together around a common objective. Besides, they can go a long way toward reducing feelings of alienation and uniting people behind a single goal. Although the technological challenges and cultural adjustments may appear overwhelming at this time, employees may discover that they are more connected than they ever imagined.  

RemoteDesk delivers employee productivity, compliance enforcement, while providing clear transparency, accountability & risk management.