With businesses transitioning to virtual work or remote working environments, companies have now started backing the latest tech trends for streamlining their workflow. In fact, they are beginning to realize the significance of digital businesses and the impact of technology on customer experiences and internal capabilities. Given this, offices now look up to advanced methods of managing their remote employees to remove ambiguity and delayed work.
What is a workflow management system?
A Workflow management system helps maintain a sequence of tasks to streamline workflow in an organization. Workflows handled manually create chaos and confusion, and hence, a robust workflow management tool helps align delegated tasks and removes redundancy, especially in a remote working environment.
Let’s take a look at the benefits of a workflow management tool
1. Eliminates manual error
Humans are bound to make mistakes. From a rushed typo to a manual data entry, there are chances of human error that might occur unknowingly. Today, businesses look up to automated systems to get the same job done faster and without redundancy, controlling human error chances.
2. Improves performance
A workflow management system provides predefined goals that create clarity. Employees are more aware of their plan of action and hence perform efficiently. In a remote work scenario, workforce management software automatically follows up on uncompleted tasks and generates a comprehensive workflow and performance metrics report.
3. Increases Accountability
In today’s day and age, businesses set predefined tasks for a particular employee and intervene when absolutely necessary. In a situation where we all are working from home, a workflow management system prompts remote employees to become more responsible for their assigned tasks, ensuring there’s no ambiguity in line with the process.
4. Improves project collaboration
Workflow management software is an automated tool that provides detailed reports of employees’ activity, hours spent, and contribution to an assigned project. These reports help the management give faster approvals or changes to a group, check on missed deadlines, and support team members to collaborate efficiently.
5. Helps calculate billable hours
An automated system keeps track of productive and unproductive hours of an employee. With the help of a workflow management tool, supervisors can calculate how much time an employee spends on breaks or other websites to measure billable and non-billable hours.
RemoteDesk – Manages remote workforce with ease.
RemoteDesk’s multi-layered time tracking feature utilizes AI and machine learning to detect and record instances of productive and unproductive hours. It brings accountability within the organization as well as empowers workers to be more productive and responsible.