Time Tracking -
RemoteDesk monitors the number of breaks an agent takes during a session as well as idle time and keystroke dynamics.
With Remotedesk, we can directly observe productivity increases by 22%. Its fundamentally changed our business model.
Remotedesk empowered us to gain access to a wider pool of legal talent with highly-specialized skill-sets that’s hard to find. Not only did we reconciled over-reporting, we reclaimed lost under-reported billable hours, as well.
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