Time Tracking
Monitor & Track Your Team’s Time With RemoteDesk
RemoteDesk’s time tracking feature monitors the number of breaks a remote agent takes during a session. It eliminates the manual element of keeping records of an employee’s activity throughout the day. The application is fully automated as the time spent working is automatically recorded, collected, and sent to the supervisor’s ‘activity‘ dashboard. On the dashboard, the supervisor can apply filters and data ranges as required.
Time Tracking With RemoteDesk Will Help You:
- Record idle and active time spent during a monitoring session to determine billable and non-billable hours of employees.
- Get a detailed activity report of each agent showing total hours spent, time spent on breaks, and the number of violations occurred.
- Track the time spent on restricted websites, applications, and browsers through RemoteDesk’s URL tracking ability.
FOR CORPORATE
FOR CALL CENTERS
FOR LAW FIRMS
RemoteDesk empowers institutions to adopt a remote-friendly work environment. Managers can track employee work time and imbibe a sense of accountability.
With RemoteDesk, contact centers can effectively manage their remote workforce with real-time monitoring. Detailed logs can help optimize sales
Through RemoteDesk, remote attorneys can assess cases, manage digital content, share documents, collect and encrypt sensitive data without the constraints of location.
RemoteDesk Time Tracking Tool Features:
Prohibited Devices
RemoteDesk can detect the use of prohibited items such as mobile phones and cameras. Learn more
Identity Verification
RemoteDesk is the only automated monitoring solution that continuously secures the identities of remote agents. Learn more
Desktop Screencapture
Monitoring desktop activity is possible by way of intermittent desktop screenshots. Learn more
Productivity Analysis
RemoteDesk’s time tracking tool allows you to access reports that record an agent’s productive and unproductive hours. Learn more
Stealth App Detection
RemoteDesk’s desktop monitoring ability helps scan and detect unauthorized apps like spyware, malware, viruses. Learn more
Url Tracking
RemoteDesk tracks applications, links, and browsers visited by a remote agent during a session. Learn more
